GDPR information

In accordance with the General Data Protection Regulation (GDPR), which came into force on 25 May 2018, we want to inform you about your rights regarding personal data. The security of your data is very important to us. We continuously ensure that our data storage and processing systems meet a high level of security and comply with current regulations and laws on the protection of personal data.

Required consent

We need your consent in order to provide you with:

  • Notifications (newsletters, special offers)
  • Details about your placed orders
  • The ability to register orders

We share your personal data with the payment processor strictly for that activity.

Personal data used

  • First and last name
  • Email
  • Phone number
  • Address

Rights of the person providing personal data

  • Right of access
  • Right to rectification
  • Right to erasure
  • Right to data portability
  • Right to restriction of processing

Implemented technical solutions

  • Newsletter unsubscribe
  • Request a report on stored data
  • Request data erasure / anonymization

GDPR request - personal data

Send an email to gdpr@btcfactura.com with the subject “GDPR Report”, from the email address used for ordering or for shop registration.

Data erasure / anonymization request

Send an email to gdpr@btcfactura.com with the subject “Personal Data Erasure” or “Personal Data Anonymization”.

The data protection officer is reachable at gdpr@btcfactura.com for any further information.